In 1985, I was a graduate student at the University of Connecticut. At the time, psychology interested me, but I had not yet fully realized the path that would eventually shape my life. That summer, a few friends and I decided to ride our motorcycles from Connecticut to Acadia National Park in Maine for a camping and hiking trip. We wanted to hike Cadillac Mountain and take a break from our studies. We were young, broke, and looking for adventure. One afternoon, while wanderi

One of the biggest mistakes leadership teams make is assuming performance problems can be solved with better scripts or more pressure. In my experience, as an executive coach and behavioral strategist is that most struggling teams are operating inside unclear systems with inconsistent messaging and little alignment between leadership, sales, and marketing. The truth is, unlocking the full potential of your team requires more than traditional tactics. It demands a strategic ap

Why modern customers are forcing organizations to rethink trust, alignment, and the customer experience. One of the biggest misconceptions I continue to see in growing organizations is the belief that sales and marketing operate as separate functions with separate responsibilities. Marketing generates leads. Sales closes deals. Thats been the traditional model. But the people we serve no longer experience companies that way. Today, someone will read articles on our website, w

In the realm of business, a common misconception is that success hinges solely on processes and metrics. Many organizations obsess over key performance indicators (KPIs), optimize workflows, and invest heavily in technology. Yet, despite these efforts, they often find themselves grappling with stalled execution, disengaged clients, and deteriorating relationships. Why does this happen? The answer lies in a critical factor that is frequently overlooked: the quality of the work

I have to admit something. In preparation for our annual sales and marketing conference, which we hosted earlier this month, I worked with AI to prepare for a session on being more human. Prompting it. Revising it, waiting on it, and at one point, even arguing with it. And somewhere in the middle of all that, it hit me… How strange it was to be using artificial intelligence to prepare a talk about being more human. Then, I realized something else: Chat can help write the pres

The strategy of hiring an outsourced fractional sales manager to drive growth has been gaining popularity among business owners over the past several years. While it may seem like a cost-effective solution for enhancing sales without the commitment or expense of a full-time hire, there are some important risks to consider before jumping in. Fractional sales managers often split their time among multiple clients. This division of focus can prevent them from fully understanding

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When I was graduating from high school, I was voted class clown and biggest bluffer, and although there is no denying it, I've discovered...

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Written by: Belinda N. Ahern Does your business struggle with inconsistent revenue? Are you constantly juggling unfinished projects and...

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In the intricate tapestry of personal and professional development, the thread of mentorship weaves a transformative journey for...

Leadership lessons often emerge from the most unexpected places, offering fresh perspectives on how to guide and nurture a team. One such source of profound leadership insights is adoptive parenting. The journey of adopting a child shares remarkable parallels with effective leadership, highlighting qualities like empathy, adaptability, and resilience that are equally crucial in both contexts. Below, Thomas Ahern of Connecticut delves into the unexpected wellspring of wisdom t